At PFK Auctioneers, our Ethos is simple: We Care
We Care About
* Client Service
* HONESTY & INTEGRITY
* Art & Antiques, Design & Knowledge
* Charity, WE’RE proud to support local charities
* Our Beautiful & Diverse Region
We know there are many options when it comes to selling your art, antiques, jewellery and decorative items: ranging from other auction houses to online only sales. Indeed, the marketplace is crowded with so-called experts, jazzy websites and slick marketing. Often it seems a new firm is launching every month!
What we often hear again and again, however, from clients who have tried other options and come to us are stories relating to a lack of client service, arrogance and poor attitudes. We often hear about auction houses who have ‘cherry picked’ the best items but don’t want to deal with the rest of the items or house clearance, leaving vendors with the task of trying to find someone else to solve the problem. We also often hear about other local auction businesses turning away clients with items for sale, stating that they are full up!
In summary, we often hear of clients’ experiences with companies who clearly don’t care, companies who often promised the earth and delivered very little.
That’s the difference and this is where we excel – we do care.
Yes we have a superb 1500 square metre saleroom, better than many of our competitors, conveniently located just off J40 M6 and every one of the 25,000 lots a year we sell is marketed with internet bidding. As part of PFK plc, we’ve been trading since 1876. We regularly sell superb items in auction, a recent highlight being an early 19th Century watercolour of Trinidad selling for £27,000. We are always able to accept auction entries – due to the way we efficiently run our extensive storage facilities – and we also offer complete house clearance too, selling machinery, tools and everyday household items: a complete service which not many auction houses offer. We call it ‘total auctioneering’ and it’s a service you can rely on.
But what truly distinguishes us from the competition is our ethos.
We know that selling art, antiques, jewellery and decorative items is often not simply about a commercial transaction: sales of these objects are for a reason, often due to a bereavement or personal difficulty. Downsizing can also be a momentous and emotional decision. Even if a sale is simply for a change around at home, everyone deserves to be treated with courtesy, respect and given high quality service: this comes as standard at PFK.
Buyers too can expect this same level of service: we are straightforward, honest, friendly and professional to deal with and we will always do our utmost for you.
There are other auction houses and then there’s us: We Care.